Online Video Visitation
Visitors can now register and schedule video visits with inmates online at visitation.brazoscountytx.gov. Please read the instructions below before registering for, or scheduling an inmate video visit.
Visitors can now register for, schedule and conduct inmate visitations online.
At any time, go to the visitation website and click "Register Today." Fill in the required information including a valid email address. If you do not have an email address, there are many webmail providers who offer free email accounts. An email account is required for video visitation account creation and for using the online registration tool.
Once you have registered on the video visitation website, check your email inbox for an email to finalize your registration. If you do not receive an email, check your spam/junk folder. If you still don't see an email from the system, call 855-208-7349.
Next, log in using the temporary password provided in the email. You will be prompted to change your password. Be sure to pick a password you can remember, or note it in a secure location.
Once you login you will be prompted to search for an inmate. After search results are returned click on "select" next to the desired inmate. You have now submitted your request. Please allow 24 hours for approval from Brazos County.
Attention: All new inmate requests are subject to approval. Please allow 24 hours before trying to schedule your first visit.
Video visits must be scheduled at least 24 hours in advance but cannot be scheduled more than one week in advance.
To schedule an inmate video visit, log in with the email address you used for registration and the new password you created after logging in with your temporary password. Click "Visitation" in the main menu, add any additional visitors that will attend the video visit and select the inmate you'd like to visit. Before scheduling an internet visit, use the INTERNET VISIT TESTER to ensure that your system is compatible.
Next, enter your preferred date, time and location and click "Search." Click "Select" next to the desired video visitation time. NOTE: all visits are listed in the time zone of the facility of the internet visit.
If you select a paid visit, enter your billing information. All major credit cards, check cards and Visa® Gift Cards are accepted. On the next page, you can review selections and make changes. At the bottom of the page, indicate that you have reviewed the policies. Verify all the information on the page, and click "Confirm." The status of the video visit should now be "Confirmed." Upcoming video visits are shown on the Home page. Click a visit to review its details.
Visitors must log in to the website 10 minutes or more before your visit is scheduled to begin. Your upcoming visit will be highlighted in red when you log in. Click the play button on the right side of the red bar. Follow the instructions that appear on your screen. After completing the tester, click "Start Visit," then "Allow." Your visit will begin at the scheduled time.
The Correctional Officers monitoring video visitation sessions have the capability to record, interrupt or terminate any visitation session when they determine lewd, illegal or inappropriate conduct is occurring. Prohibited behavior includes, but is not limited to, photography of the visitation session or exposure of body parts by either the visitor or the inmate. Fees for visits that are terminated under these conditions will not be refunded. Visitors may also be prohibited from future visits.
To cancel a visit, click "Cancel Visit" on the summary page in your account, or click the "X" next to the visit on the home page. You will then be asked to confirm your cancellation. All video visits must be canceled at least 48 hours prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend.
|Paid Visit Refunds:|
|48+ hours in advance:||100% Refund|
|Under 48 hours in advance:||No Refund|
No refunds will be issued for visits stopped due to inappropriate behavior, inappropriate dress or other policy violations.
Full refunds will be issued for visits cancelled by the facility (except if due to policy violations).
Refunds are not issued by the Brazos County Dentention Center. If you have questions about a refund please call 855-208-7349.
To view information about past visits, click the "View Visit History" link under the "My Account" tab.
Quickly and easily register and schedule video visits online.
Video visits are confirmed in the system immediately. You will get a notification with the details by email.
If an inmate is unable to attend a scheduled video visit, you will be notified right away by email
Visit from the comfort of your home. Visit during family events without bringing children into the correctional facility
Visit online. No need for travel, no lines and no parking
Visitation Hours: click here
Valid email address and a credit or debit card.
$4 for up to a 10 minute visit.
$10 for up to a 25 minute visit.
Inmates are allotted 2 free onsite visits per week. The following rates will apply for additional onsite visits.
$12 for up to a 25 minute visit
All visists must be scheduled at least 2 days in advance, but not more than 7 days in advance.
Registration & Scheduling:
All visitors must be checked in 10 minutes prior to the scheduled visit start time.
For more information about this program, call the video visitation information line: (979) 361-4836